Over the past several weeks the City of Hollywood Department of Public Utilities has been working to enhance the payments options for customers to pay their utility bills. You can now make a payment online, by calling the automated Pay-By-Phone system, by mail or in person at City Hall.

What You Need to Know
Visit www.hollywoodfl.org and click on the Payment Center button located on the left side of the home page. When you get to to the utility payment page, you will be able to pay your utility bill using the single payment option found on the left side of the screen. In the coming days, customers will be able to set up an account using the “Simplify Your Life” option which will remember account information for ease of payment. Look for additional information on the availability of these service enhancements in the coming days.

Pay-By-Phone
Customers also now have the option to use the 24-hour Pay-By-Phone interactive voice response (IVR) system. The number to call is 954.921.3938. Please note: The maximum payment allowed in an individual session using the Pay-By-Phone option is $500. The automated system takes users step-by-step through the process to pay over the phone. Callers will also have the option to speak to a Customer Service representative during normal business hours of 8:00 am to 5:00 pm Monday through Friday.